STUDENT association (confidential)

governance review and training

practice

Teaching a post-secondary institution in western Canada about good governance by showing their elected student leaders how to get the most out of their relationship with the university

Getting a board to do good work

Boards come in many shapes and sizes. But they all need a clear sense of purpose. For this organization, meetings lacked structure, the board’s role was poorly defined, and the chief executive was not being properly evaluated.

Over six months, new processes were designed. These weren’t your typical board manuals — user-centric design principles provided board members with guidelines that worked, and continue to work, in practice. 

1

Consult

One on one interviews with key staff and board members to understand nuanced needs

2

Prepare

Created new policies and procedures, along with structural recommendations to improve how the board works

3

Implement

Group sessions to flesh out better meeting practices and explore how their board can be most effective

4

Follow up

Annual orientation retreats and quarterly update calls to improve, get rid of, or create new ways to keep the board on track

Take me back

wrks

office

Vancouver, BC
Mt Pleasant + Gastown

 

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